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Trimmora Remote Control Mower Support Center
Actual test of Trimmora remote-controlled lawn mower operation Video
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FAQ
Before You Buy
What certifications do your mowers have?
Our mowers comply with CE, EPA, and CARB standards (depending on destination market). Certificates are available upon request.
How much does a remote control lawn mower cost?
What is the difference between a radio controlled mower and a robot mower?
Product Usage
How far away can I control the mower?
Up to 200-500 meters in open field (line of sight). In complex terrain, the effective range is approximately 230–350 meters, depending on obstacles and interference.
Does the mower work on slopes? What’s the max angle?
Yes. Trimmora mowers are designed for slope mowing. The maximum recommended slope angle is 30°–50° (depending on model). Always operate from the top or side of the slope for safety — never from below.
Can I use it in the rain?
The mower body is splash-proof (IPX4 rated) for operation in wet grass or light drizzle, but it is not fully waterproof. Do not operate in heavy rain or submerge in water. The remote control itself is not waterproof — keep it dry at all times.
What safety features does the mower have?
Emergency stop button on the remote（standard remote control not included). Automatic engine shutdown when remote signal is lost. Protective rubber chain guards on front and rear to deflect debris.
How do I start the mower?
First, check oil and fuel on a flat surface. Turn the throttle switch to maximum, then press and hold the remote start button for about 10 seconds until the engine fires.
Maintenance & Care
What type of fuel should I use
Use fresh 92 or 95 unleaded gasoline. Avoid fuel with more than 10% ethanol (E10). For storage longer than 30 days, add a fuel stabilizer or drain the fuel tank to prevent carburetor damage.For the diesel version, please select diesel
How do I sharpen or replace the blades?
We recommend checking the blade after every 10 hours of use. If the cut quality is poor or the mower vibrates excessively, the blade may be dull, bent, or damaged.Replace damaged blades immediately. For sharpening, use a bench grinder — or contact your local small engine shop.
How do I store the mower for winter (off-season)?
Drain the fuel or add stabilizer. Clean the deck and air filter. Remove the spark plug and spray a small amount of oil into the cylinder, then pull the starter cord a few times. Store in a dry, covered place.
Trouble shooting
The mower won’t start. What do I check first?
Check the “big three”: (1) Fuel — is there fresh gas? (2) Air — is the air filter clean? (3) Spark — is the spark plug wire connected and the plug clean?Also verify the throttle is set to maximum and the remote has fresh batteries.
The engine starts but the mower cuts poorly / leaves high grass. Why?
Dull or bent blade is the most common cause. Also check: cutting height set too high, travel speed too fast, wet/dense grass, or loose drive belt.
The remote control is not responding. What should I do?
First, replace the remote batteries. Then check the distance — are you within 200m? If the remote still fails, turn it off and on again.If the issue persists, contact our support team for further diagnosis.
The mower vibrates severely when running. Is it dangerous?
Severe vibration usually indicates a bent, broken, or unbalanced blade. Stop operation immediately and inspect the blade. Replace if damaged — do not attempt to straighten a bent blade.
Orders & Support
What are your payment terms?
Payment Terms & Conditions
Initial Payment (30% Deposit)
A 30% deposit is required upon order confirmation, before production begins.
Final Payment (70% Balance)
The remaining 70% balance is due after production is completed and before shipment, following your inspection approval.
Order Process Flow
Inquiry & Quotation → Confirm model, quantity, and price.
Proforma Invoice (PI) Issued → You make the 30% deposit payment.
Production → We start production and provide regular progress updates.
Inspection → Upon completion, we provide product photos/videos. Third-party inspection is also acceptable upon request.
Balance Payment → After your confirmation, you pay the 70% balance.
Shipment → Shipment is arranged within 48 hours after receipt of the balance, along with all required shipping documents.
Can I put my own logo on the mower?
Absolutely. We offer OEM/white-label service — we put your brand on the mower, packaging, manual, and remote. Minimum order quantity applies. Contact our sales team for details.
Can I get a digital manual before buying?
Yes. Download the product manual in PDF from our Support section before placing an order.Or contract us。
Do you offer technical support in my language?
We provide after-sales support in English, via email and WhatsApp. Customized language support can be arranged for large partners.
Leave your email for professional pre-sales, business, and after-sales support.
